Privacy Policy

Effective Date: 1st May 2024

At The Smarter Solution Edge Sdn Bhd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit the Voice for Health website.

1. Information We Collect

We may collect the following types of personal information:

• Information You Provide: When you fill out forms, contact us, or interact with our website, we may collect your name, email address, phone number, and any other details you voluntarily submit.
• Automatically Collected Data: We use cookies and tracking technologies to collect technical data such as IP address, browser type, pages visited, time spent on the site, and device information.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To provide and improve our services
• To personalize your experience on our website
• To communicate with you, including sending updates, offers, and newsletters
• To respond to your inquiries and support requests
• For internal analytics and research
• To comply with legal obligations

3. How We Share Your Information

We may disclose your information in the following ways:

• Third-Party Service Providers: We may share your information with trusted vendors who assist in website hosting, data analysis, marketing, and customer support—only as necessary to perform services on our behalf.
• Legal Compliance: We may disclose information when required by law, regulation, or legal process (e.g. subpoenas, court orders).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable and appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. These include:

• SSL encryption
• Secure server environments
• Access control restrictions

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.

6. Your Rights

You may request to:

• Access or correct your personal data
• Withdraw consent for marketing communications
• Request deletion of your information (subject to legal and contractual obligations)

To exercise your rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies to enhance your user experience, understand usage patterns, and improve our services. You can manage your cookie preferences in your browser settings.

8. International Data Transfers

If your data is transferred outside Malaysia (or your country), we ensure appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses or equivalent legal mechanisms.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this policy from time to time.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact:

The Smarter Solution Edge Sdn Bhd
Email: [email protected]